Warranty
MINUS-8, Inc. (“MINUS-8”) offers a limited warranty against defects in materials and workmanship for a period of two years following the original purchase date of your MINUS-8 watch from an authorized dealer. This warranty covers defects in materials and workmanship with your MINUS-8 watch. If you encounter either of these issues with your watch we will repair or replace it, subject to our inspection of the watch. The warranty does not cover normal wear and tear or batteries, glass, watch case, strap, bracelet, loss or theft. Having a warranty does not mean you can abuse your watch and expect to have it repaired free of charge. You will void your warranty if you open your caseback, push the buttons underwater, or forget to screw down or push in the crown and expose your watch to moisture. The foregoing does not affect your statutory rights.
Returns
If you are not 100% satisfied with your purchase from MINUS-8 Watch you can return it for an exchange or refund, provided it is within 30 days of receipt of the good by you and provided the item is new, unused, and in the original packaging. To request a return please contact MINUS-8 Customer Care at care@minus8watch.com. We will assess whether the returned goods are in pristine condition, and if so, the refund will be made within 30 days. Refunds can only be issued in the form of original payment. Returns are only accepted for items purchased directly from www.minus8watch.com. If you have purchased your item from one of our retail partners please contact them directly to arrange an exchange or refund based on their return policy.
Shipping
MINUS-8 currently ships to addresses in the USA, South Korea, Hong Kong, Japan, Singapore, Taiwan, Australia, New Zealand, Canada, Mexico and the following EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom).
All orders are shipped via USPS or UPS but unfortunately UPS do not deliver to a P.O. Box, APO or FPO address. When your order is fulfilled and ships MINUS-8 will issue you with a tracking number from which you can track the progress of your shipment. Orders placed by 4pm PST on a business day typically ship within 24 hours. Orders are not shipped or delivered on Sundays. Your order will normally be delivered in 4 - 6 working days after you have placed your order. Current delivery charges will be displayed at the checkout and included in your total order amount.